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Eric Fraterman
Eric Fraterman
featured author
Occupation:
Principal
Profile:
Sharper Customer Focus
for a Sharper Competitive
Edge.
"I help bring the
customer inside your
organization,to
effectively improve
customer service and
bolster customer loyalty,
by identifying, measuring
and managing
opportunities for great
Customer Experiences at
key customer
touchpoints."
The result is sustainable
profitability.
Location:
Toronto, Canada
Website:
Eric Fraterman Customer
Focus Consulting
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