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Albert Barneto
Albert Barneto
featured author
Occupation:
President of
CustomerTrend Inc.
Profile:
Albert Barneto is a
managing partner of
CustomerTrend Mystery
Shopping and Customer
Satisfaction Surveys at
http://www.customertrend.
com and has more than 15
years of professional
experience as a front
line manager evaluating
the "pulse" of customers
and employees. Customer
satisfaction survey
services are offered to
restaurant and retail
chains including Video
Mystery Shopping,
Telephone Mystery
Shopping, and Employee
Feedback Solutions.
Albert Barneto may be
reached toll free at
1-(866)-509-9888.
Location:
Raleigh, NC
Website:
CustomerTrend - Customer
Service by Design
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Articles by Albert Barneto 
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Making Your Business Safer - Robbery Prevention
Making Your Business Safer - Robbery Prevention
by Albert Barneto
With holiday shoppers out and about in record numbers this season, many restaurants and retail establish... More...
By Albert Barneto,
Raleigh, NC - December 17th, 2006
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Inspiring Greatness!
Inspiring a culture of leadership in restaurant management.
We've all seen the stereotypes in the movies. A clipboard carrying over zealous boss in a fast food restaurant, with ... More...
By Albert Barneto,
Raleigh, NC - September 9th, 2006
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Dealing With Customer Complaints - B.L.A.S.T
In a restaurant, not so far away, in the not so distant future, a telephone rings, a customer complains... and the battle begins!
Handling customer complaints doesn't have to al... More...
By Albert Barneto,
Raleigh, NC - August 7th, 2006
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Hiring Talent: Michael Jordan vs. Myself
Hiring for "Signature Service"
The importance of hiring natural talent to be the face of your restaurant and the process of hiring employees that are passionate about service.
... More...
By Albert Barneto,
Raleigh, NC - July 31st, 2006
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