Articles by Bob Selden Log in    Saturday, July 4, 2009
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Bob
Bob Selden

Bob Selden
featured author

Occupation:
Managing Director, National Learning Institute

Profile:
Bob Selden is the author of “What To Do When You Become The Boss”, a practical “how to” for managers. If you have a management challenge, visit Bob at www.whenyoubecometheboss. com to find an answer. Alternatively, you can phone Bob on +41 61 921 66 51 between 9 and 5 (GMT +1)

Location:
Crows Nest, Australia

Website:
When You Become The Boss

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Articles by Bob Selden RSS Bob Selden

 

What's your balance in the Trust Bank?
There’s a strange phenomenon happening at the moment in organisations around the globe. As the financial crisis first took hold, people gathered together and supported one ano... More...

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Managing your boss: 4 rules to live by and 4 steps to take
John was a former boss of mine. Before I started working for him, I had heard from others that he had a very good reputation and so I was really looking forward to working with hi... More...

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How to select your boss - a three pronged strategy
Jane had been out of the country for over a year and returned home to start a new job as a physiotherapist in a family run business. She was excited about the new role as the husb... More...

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Corporate Values Provide Strong Foundations for Organisational Effectivenes
I once worked for an organisation that seemed to embody the epitome of the ideal. In fact, everything the management gurus suggest should be evident in the “excellent” organis... More...

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The aging workforce – a disappearing asset?
For as long as I can remember, commentators have suggested that all organisations should consider people their “greatest asset”. In the boom years of the late 80s and the 90s,... More...

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Is the world flat or round? Decisions for trainers of virtual teams.
That may seem a silly question. However, up until the 15th century people thought that it was flat – that’s a lot of time to exist with a major misconception. Why did peopl... More...

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How to make yourself recession-proof
I spoke to a friend the other day who said she was worried about her job security. Her company’s performance over the last twelve months had not been too good and now, with the ... More...

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How to make first impressions count
I once worked with a young man, Neil. Neil was bright, energetic and well presented. There was only one detracting feature about Neil when you first met him – his handshake. S... More...

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Service is the key to survival in today’s climate
I had an email from a colleague recently telling me about his latest service experience. *I was so annoyed that the XYZ coffee shop in the ABC Centre took sooooo long to give ... More...

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You've just been snubbed. What now?
So, you’ve just been told that you’ve missed out on leading that new, exciting project. Or you find that two of your colleagues are getting a promotion over you. Or the prese... More...

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Tough times call for tough training
With the downturn in the market, good staff are still surprisingly hard to find, particularly at the operator level. A colleague in the hospitality industry, spoke about his ch... More...

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Are you controlling the recession, or is it controlling you?
When the going gets tough, we can either say “Well, that’s life, I can’t do much about it”. Or, we can say “Things are tough, but I can win through”. It all depends... More...

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