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Jonathan Farrington

Jonathan Farrington
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Business Coach, Mentor,Consultant & Author

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Jonathan Farrington is the Chairman of The Sales Corporation based in London and Paris, CEO of Top Sales Associates and the Managing Partner of the JF Consultancy. To read more of Jonathan's work,visit:
jonathanf arrington.com You can also enjoy his popular daily blog here: thejfblogit.co .uk

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Pro-Activity, Reactivity And Vilfredo Pareto

by Jonathan Farrington  RSS Jonathan Farrington
 

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In 1906, Italian economist Vilfredo Pareto created a mathematical formula to describe the unequal distribution of wealth in his country, observing that twenty percent of the people owned eighty percent of the wealth. In the late 1940s, Dr. Joseph M. Juran inaccurately attributed the 80/20 Rule to Pareto, calling it Pareto's Principle. While it may be misnamed, Pareto's Principle or Pareto's Law as it is sometimes called, can be a very effective tool to help us manage efficiently but it can also be applied to virtually every facet of our lives

The value of the Pareto Principle for a manager is that it reminds us to focus on the 20 percent that matters. Those 20 percent produce 80 percent of our results, so we should identify and focus on those things. When our time robbers begin to sap our time, we need to remind ourselves of the 20 percent we need to focus on. If something in the schedule has to slip, if something isn't going to get done, we have to make sure it's not part of that 20 percent.

A New Management Theory:

There is a management theory that proposes to interpret Pareto's Principle in such a way as to produce what is called "Top Gun Management". Those advocating this theory suggest that since 20 percent of our people produce 80 percent of our results we should focus our limited time on managing only that 20 percent, the so-called superstars. In my opinion the theory is seriously flawed, because it overlooks the fact that 80 percent of our time should be spent doing what is really important and that includes developing all of our people. Helping the good to become better is much more important than helping the great become terrific.

When we work to develop our subordinates, we should be concentrating on converting what I term, the reactive mindset because we can certainly apply Paretos Principle to reactive versus pro-active. Or, to describe these two mindsets in a different way: The running towards mindset and the running away mindset. Let me provide you with an example:

The Running Away Personality

The running away person is awoken by his alarm clock and he immediately hits the snooze button. Ten minutes later, the buzzer goes off again. Just ten more minutes he says to himself, I wont go for a run today and he again activates his friend, Mr Snooze. This happens three more times and each time he determines that he will skip a vital activity in order to enjoy a few more minutes slumber he has already decided to skip breakfast and he will shave in the car on the way to the office. Finally, a full hour after his first alarm call, he leaps out of bed, the image of his boss standing outside his office door, purple with rage at his continual poor time keeping, is just too horrible to contemplate and it acts as his spur.

So what actually happened here? Well, if we apply Paretos Principle, we identify that approximately 80% of the worlds population fall into the running away category. That is to say that they do things not because they planned to do them or that they want to do them but rather that they fear the consequences of not doing them. They drift through life, as I have said often enough before, like rudderless boats completely at the mercy of the currents.

They never go beyond the first few stages of Maslows Hierarchy Of Needs and certainly self-fulfilment is completely out of reach for them because they either lack the courage, or the commitment required, or quite simply they lack the energy. After all, it is nice and cosy in the comfort zone isnt it?

As someone famously once said: Some people make things happen whilst others just stand and watch what happens

My take on that is: A few people make things happen, others just watch what happens, but the vast majority wonder what the heck happened! (But heck is not a word I usually use!) The running away mindset falls into the last category.

Lets look at the other side of the coin, lets see how a running towards personality handles their relationship with their alarm clock.

The Running Towards Personality:

To begin with, our running towards person has invested some of their time the previous evening preparing for the next day: The suit has been pressed, shoes cleaned, notes prepared for those important meetings, in fact all of the next days objectives have been thoroughly rehearsed mentally and planned for.

When the alarm clock goes off, our running towards typically awakes refreshed and completes their final preparations for the day. They have plenty of time for exercising, for bathing, and to eat a proper breakfast with their family they are in control. They arrive at the office before most of their colleagues,(80% of whom arrive at 8.55 am just in time, because they fear the consequences of being late!) so that they can respond to e-mails and attend to essential administrative tasks which would otherwise take up valuable business time. Life for these people appears effortless, relatively stress free, because they have made it that way, they are busy working at self-fulfilment as they have no need to worry about shelter, security and the like.

These people areWinners

The Winners In Life

Winners in life constantly think in terms of I can, I will and I am. Losers on the other hand concentrate their waking thoughts on what they should have done or what they dont do
- Dennis Waitley

Can we all become Winners? Yes, of course we can. We cannot have everything we want in life but we can have anything that we really want, because if we want it badly enough we will find the means to bring about its happening this is called fulfilled expectation

Unfortunately, most people when asked dont really know what they want from life. Some talk vaguely about success without being able to articulate precisely what success means for them. I have heard many interpretations of the word but the one I still like the best comes from Earl Nightingale:

Success is the achievement of a worthwhile goal or set of goals

Therein lies the secret in order to be successful, to become a Winner in life we must have goals.

This extract from Alices Adventure in Wonderland accurately illustrates my point.

Would you tell me, please, which way I ought to go from here?

That depends a good deal on where you want to get to, said the Cheshire Cat

I dont much care where said Alice

Then it doesnt matter which way you go, said the Cat

So long as I get somewhere, Alice added as an explanation

Oh, youre sure to do that said the Cat If you only walk long enough.

Lewis Carroll

In Summary:

Each of us has the choice, we can choose to be successful however we measure success - or we can choose not to be. But if we really do want a more fulfilling and satisfying life more happiness, greater security, improved health, the means to help others, then we have to accept full responsibility for ensuring we have a rudder on our boat and work to the maxim: If its to be, its up to me

Copyright © 2007 Jonathan Farrington. All rights reserved

Internal Tags: Motivation, Employee Motivation Articles

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Jonathan Farrington, London/Paris - January 19th, 2007
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